Container Ship at sea

FAQ's about International Shipping 

 

General Questions

What is Worldwide Shipping Agency and what does it do?

Worldwide Shipping Agency is a NVOCC, transporting cargo mainly from or to the United States. Worldwide provides excellent export and import services using its own worldwide service network. See the About Us page and the Services page for further information.

I've got more questions. Who can I contact for answers?

Our staff is uniquely qualified to answer the broadest range of questions and concerns regarding our services and other issues. We look forward to being of service. Please contact our office at 866.638.1649. From outside the US, please call 512.535.1521.

Exports

What steps must I take to ship cargo?

A simple phone call can start you on your way. Please contact our office at 866.638.1649. From outside the US, please call 512.535.1521. We will be glad to answer any questions or concerns that you might have.

What rates apply to my shipment?

You may ask for quotes when you contact our office. The quote to be offered and applied is based on your cargo volume, nature, origin and destination. It's up to the party booking the cargo, to inform the booking clerk of any special quote at the time of booking.

Where can I set up shipping of my cargo?

You can book cargo with our main office or any agent, and it is most cost effective to book with the office nearest you. Call us for more details.

Where can I deliver my cargo?

Once you contacted our office and set up your shipment we will instruct you where to deliver as well as what you have to do on delivery and documents that you must bring with you on delivery. Every service is different and before you can deliver any cargo, you have to make advance arrangements.

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Imports

What steps must I take to import cargo?

A simple phone call can start you on your way. Please contact our office at 866.638.1649. From outside the US, please call 512.535.1521. We will be glad to answer any questions or concerns that you might have.

What rates apply to my shipment?

You may ask for quotes when you contact our office. The quote to be offered and applied is based on your cargo volume, nature, origin and destination. It's up to the party booking the cargo, to inform the booking clerk of any special quote at the time of booking.

I want to import a car, what do I have to look for?

You can only import an automobile under certain restrictions. Does your vehicle comply with Department of Transportation (D.O.T.) and Environmental Protection Agency (E.P.A.) standards? It is unlikely that a vehicle obtained abroad meets all relevant standards. These vehicles can not be imported, without being converted. Naturally, there are exceptions.Some exemptions are:

  1. Cars imported by tourists (nonresidents) for personal use, not exceeding one year: The vehicle must be exported at the end of that year.
  2. Cars that are older than 25 years: To find out more about conversions and to find companies that offer such services visit the NHTSA - National Highway Traffic Safety Administration website.

Where can I get more information about importing a car?

You can read more about import rules and regulations for cars at the U.S. Customs website or contact your local DM

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Cars and Vehicles

What steps must I take to ship cars?

A simple phone call can start you on your way. Please call 866.638.1649 to discuss your shipping needs. From outside the US, please call 512.535.1521.

What rates apply to my shipment?

You may ask for quotes when you contact our office. The quote to be offered and applied is based on your cargo volume, nature, origin and destination.

Please have the exact year, make and model of your car ready when you call us.

When you are inquiring on shipping your SUV or Pick Up, please tell us more about your model, for example cab type/size, bed type/size and 4x2/4x4.

This information are important for us to locate the exact car dimensions in our database.

How do I get my cargo cleared through Customs?

In most cases we will arrange the customs clearance for you. We work directly with the steamship line and Customs. Our experienced staff will clear your vehicle according to all Customs rules and regulations so your cargo may be exported as soon as possible.

What paperwork do I need to ship my car?

U.S. Customs requires that the original certificate of title must be presented to U.S. Customs as proof of ownership before your car can be exported.

Bill of Sales and Notarized Certificate of Titles are no longer accepted by U.S. Customs.

There is a lien on my car, can I still ship it?

First you will need to ask permission from the owner, the lien holder. You will need to obtain a notarized export permission letter from your lien holder to export the vehicle.

Second ask your local D.M.V. (Dept. Of Motor Vehicles) for a computer generated print out of your lien record.

These original documents have to be presented to Customs.

Where can I find out more about U.S. Customs export rules and regulation for cars?

You can read more about export rules and regulations for cars at the U.S. Customs website.

Can I ship my car with personal effects or other items inside?

Unfortunately you are not allowed to ship personal effects inside your vehicle for Roll On/Roll Off shipments.

If you ship your vehicle containerized, you may leave personal effects inside your vehicle at your own risk.

Can I import a car into the U.S.?

see imports...

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Boats

What steps must I take to ship boats?

A simple phone call can start you on your way. Please contact our office at 866.638.1649. From outside the US, please call 512.535.1521. We will be glad to answer any questions or concerns that you might have.

What rates apply to my shipment?

You may ask for quotes when you contact our office. The quote to be offered and applied is based on your cargo volume, nature, origin and destination. Have your boat measured. We will need exact overall dimensions in order to quote you correctly. Also, please have the exact year, make and model of your boat ready when you call us. We will contact the manufacturer with this information and confirm the dimensions. However, boats can have different dimensions due to equipment added to the boat after purchase. Please let us know of any such added optional equipment. The trailer or cradle used also changes the overall dimensions. All boats will be re-measured at the port and rates will be adjusted accordingly.

Should I have my boat shrink wrapped?

Shrink wrap can provide excellent protection against all kinds of adverse weather conditions. Most boat manufacturers ship their boats shrink wrapped. Shrink wrap will protect your boat against rain, sun, salt water and even theft. Why spend thousands of dollars on your boat and try to save money on shrink wrapping? It's the smart thing to do - protect your investment.

What paperwork do I need to ship my boat?

No special documents are required to export your boat. A copy of your bill of sale or a copy of your certificate of title will be accepted. If there is a lien on your boat, you will need to get an export permission letter from your lien holder.

Can I ship my boat with personal effects or other items inside?

Unfortunately you are not allowed to ship personal effects inside your boat on Roll On/Roll Off shipments. If you ship your boat containerized, you may leave personal effects inside your vehicle at your own risk.

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Containers

What types of containers are available?

WSA offers various types of container equipment. We can provide you with the suitable container for every product from our wide selection of standard and special container. Each commodity requires its own particular type of container. Find out more about our container on our 'Container' page.

What are the legal cargo weight limits for the USA?

For gross cargo weight: 36,000 lbs for a 20' container, 43,000 lbs for a 40' container. However, weight limits also are set for various localities based on individual axle weight, measured by portable scales, so that even weight distribution in a container is as important as total gross weight. It remains the responsibility of the party stuffing the container to certify and ensure proper loading in conformity with legal limits.

What should I look for when a container is delivered to my door?

First make sure that you are allowed to load and store a container at your residence. Is there enough room, will the container block any roads? Is there access for a container to be delivered to your door? When you make loading plans, please keep in mind that the container will be delivered on a chassis. Containers will be about 4' (1.22m) above ground.

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Marine Insurance

Is your cargo adequately insured?

Even if you don't think that you'll ever make a claim, it is important to realize that accidents can and do happen.

How often do accidents happen?

Not often, but an accident one day may involve your cargo.

Is my vehicle already sufficiently insured?

If you are shipping your vehicle overseas in connection with current military orders, your current insurance provider such as USAA or GEICO may already cover your vehicle. Please check with current insurance provider if they will cover losses during ocean transport of your vehicle.

What insurance premium rates apply to my shipment?

You may ask for quotes when you contact our office. The quote to be offered and applied is based on your cargo value, nature, commodity, mode of transport and origin and destination. It's up to the party booking the cargo, to inform the booking clerk to purchase the proper amount of marine insurance at the time of booking.

I've got more questions. Who can I contact for answers?

Our multilingual staff is uniquely qualified to answer the broadest range of questions and concerns regarding marine insurance issues and other issues. We look forward to being of service. A simple phone call can start you on your way. Please call 866.638.1649. From outside the U.S., please call 512.535.1521.

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